How can we help customers to find an excellent ethical local Solar Installer?

April 23, 2019

The solar industry is passing through a big problem in Australia where many non-accredited solar retailers offer low-quality solar power system that fails in a couple of years and does not answer to the warranty claims.

These retailers also sub-contract 100 % of the jobs to the installers to perform the work and do not pay an adequate amount of money to do a quality installation. This forces solar installers to work quickly and install systems as fast as possible to make up for decent earnings at the end of the month. By doing 2 or 3 systems installation per day, it is next to impossible for solar installers to do a job without cutting corners.

You may end up having a bad experience with your PV system, just as “William”, the case study deeply explained in the Sunny Side Up Report (page 58).

The Solution

Find Solar Installers has been designed to help customers find the best quality and honest solar installers in Australia.

Our Motto is to educate the consumer and recommend a local Qualified CEC accredited solar installer only. Unlike Solar Retailers, these professionals have passed through rigorous technical theoretical and practical tests that ensure your PV system to be installed according to the latest and highest quality standards approved by the Clean Energy Council.

Moreover, as if having a CEC accreditation wouldn’t be enough, we also check on the experience of the professional. The certified solar installer must three years of experience. This includes grid-tied, stand-alone and grid-tied with battery backup systems.

Finally, customer reviews are also an essential part of every purchase. We evaluate the experience that customers have had with these certified solar installers to measure not only the knowledge of the professional but also the ethics of the solar installer.

How to select the right solar installer?

Some of the essential criteria needed to select a solar installer has already been done by ourselves. We choose only the CEC accredited solar installers to become part of our list, we recommend only solar installers with minimum 3 years of experience, and we checked the customer experience of our installers.

However, there are some other factors that you could take into account to select the right solar installer. Let’s take a look at them:

  • The solar installer offers a workmanship warranty between 5 and 10 years.
  • The solar installer offers quality products on solar panels (LG, SunPower, REC, Q Cells, Trina Solar, Canadian Solar, Longi Solar, JinkoSolar) and inverters (SMA, Enphase, Fronius, ABB, SolarEdge, Sungrow or Goodwe).
  • Also, consider how friendly and easy-going the installer may be. Having a good relationship with your installer is also very important, even if you have installed a top of the range system then also there will be maintenance calls during the life cycle of the product.
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